Privacy policy

Saltwater Charm Bar operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. Saltwater Charm Bar is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. We may collect the following categories of personal information depending on how you interact with the Services and as permitted by law:

  • Contact information such as your name, billing address, shipping address, phone number, and email address

  • Payment information such as payment method details and transaction confirmations (processed securely by Shopify and its payment providers)

  • Account information including username, preferences, and settings

  • Transaction information including items viewed, added to cart, purchased, returned, or exchanged

  • Communications including messages you send to us for customer support

  • Device information such as IP address, browser type, and network information

  • Usage information regarding how you interact with the Services

Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you when you place an order, contact us, or use the Services

  • Automatically through your use of the Services via cookies and similar technologies

  • From service providers who support our business operations

  • From partners or third parties as permitted by law

How We Use Your Personal Information

We may use your personal information to:

  • Provide and improve the Services, including processing orders, payments, shipping, returns, and account management

  • Personalize your experience, such as remembering preferences and recommending products

  • Communicate with you, including customer support and order-related messages

  • Marketing and advertising, including promotional emails and targeted advertising (you may opt out at any time)

  • Security and fraud prevention, including protecting accounts and transactions

  • Legal compliance, including complying with laws, regulations, and legal processes

How We Share Personal Information

We may share personal information in the following circumstances:

  • With Shopify and service providers that assist with payment processing, shipping, analytics, and website hosting

  • With marketing and advertising partners for promotional purposes, subject to their privacy policies

  • When you direct or consent to sharing information (such as shipping orders)

  • In connection with business transactions or to comply with legal obligations

  • To protect our rights, property, or safety, and that of our customers

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Your information may be shared with Shopify and its partners, including in countries outside your place of residence.

To learn more about how Shopify uses your personal information, visit:
https://privacy.shopify.com/en

Depending on where you live, you may exercise certain rights regarding Shopify’s processing of your data via the Shopify Privacy Portal.

Third-Party Links

The Services may include links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion.

Data Security and Retention

We take reasonable steps to protect your personal information, but no method of transmission or storage is completely secure. We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information

  • Request correction or deletion of your personal information

  • Opt out of targeted advertising or marketing communications

  • Withdraw consent where applicable

You may exercise these rights by contacting us using the information below or through Shopify’s Privacy Portal. We will not discriminate against you for exercising your rights.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: saltwatercharmbar@gmail.com